Terms of service

Last Updated: 04.16.2026

Welcome to halvord.com, operated by Halvord (“we”, “us”, “our”).
By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our site.

Company Information

Halvord
Address: 28 Queens Rd, Everton, Liverpool L6 2BZ, UK
📧 support@halvord.com
📞 +44 7482 915 608
🌐 halvord.com

Use of Our Website

By using our website, you agree that:

  • You are at least 18 years old, or accessing the site under the supervision of an adult.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not engage in harmful activities including hacking, data mining, or interfering with the website’s functionality.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Descriptions

We aim to display accurate product information, but:

  • Colours and appearance may vary slightly depending on your device.

  • Product quantities, availability, and pricing may change without notice.

  • We reserve the right to discontinue products at any time.

All product descriptions and prices are subject to change at our sole discretion.

Pricing & Payments

All prices are listed in GBP (£) unless otherwise stated.

We accept secure payments through trusted third-party processors (e.g., Stripe).
By placing an order, you confirm that:

  • You are authorized to use the provided payment method

  • The information provided is valid and accurate

We are not responsible for payment delays or errors caused by your bank or payment provider.

Orders & Order Acceptance

After placing an order, you will receive an order confirmation email.
This confirmation does not guarantee acceptance.

We may refuse or cancel orders due to:

  • Product availability issues

  • Errors in pricing or product information

  • Suspected fraud or unauthorized transactions

  • Violations of these Terms

We reserve the right to limit or cancel quantities per person, per household, or per order.

Shipping & Delivery

Shipping times and methods are explained in our Shipping Policy.

Once your order is shipped:

  • Delivery times may vary depending on the carrier

  • We are not responsible for delays caused by customs, holidays, or carrier issues

  • Risk of loss transfers to you upon delivery to the address provided

You must provide accurate and complete delivery information.

Returns & Refunds

Our Refund & Return Policy explains our return process, eligibility, and timelines.

To qualify for a return:

  • Items must be unused and in original condition

  • You must follow the instructions outlined in our return policy

We reserve the right to reject returns that do not meet the requirements.

Accuracy of Billing & Account Information

You agree to provide complete and accurate information for:

  • Orders

  • Billing

  • Account creation

You must promptly update your information if it changes.

Optional Tools & Third-Party Links

We may provide access to third-party tools or links.
We are not responsible for:

  • The content of third-party websites

  • Their privacy practices

  • Loss or damages from their use

You use third-party tools at your own risk.

Personal Data & Privacy

Your submission of personal information through the store is governed by our Privacy Policy.
By using our website, you consent to the processing of your data as described there.

Prohibited Activities

You are prohibited from:

  • Using the website for unlawful purposes

  • Violating intellectual property rights

  • Uploading malicious code or malware

  • Collecting personal data of other users

  • Harassing, abusing, or intimidating others

  • Circumventing security features

Violation may result in account termination and legal action.

Intellectual Property

All content on halvord.com, including:

  • Images

  • Text

  • Logos

  • Product descriptions

  • Website design

is owned by Halvord or licensed to us.
You may not reproduce, distribute, or misuse any content without written permission.

Limitation of Liability

To the extent permitted by UK law:

  • Halvord is not liable for indirect, incidental, or consequential damages

  • Use of our website is at your own risk

  • We do not guarantee uninterrupted or error-free service

  • We are not responsible for losses due to third-party service failures

Your sole remedy is to stop using the website.

Indemnification

You agree to indemnify and hold Halvord harmless from any claims arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your infringement of rights of others

Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be handled by UK courts.

Contact Information

For questions about these Terms:

Halvord – Customer Support
📧 support@halvord.com
📞 +44 7482 915 608
🏠 28 Queens Rd, Everton, Liverpool L6 2BZ, UK