Privacy policy

At Halvord, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online store.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect certain information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Device and browsing information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders
  • Process payments and prevent fraudulent transactions
  • Ship your purchases
  • Provide customer support
  • Communicate with you about your orders
  • Improve our products, website, and services
  • Send marketing communications when permitted by law and where you have provided consent
  • Comply with legal and regulatory requirements

3. Payment Information

Payments are processed through secure third-party payment providers. Halvord does not directly store your complete credit or debit card number.

Your payment information is handled according to the privacy policies and security practices of the payment provider you choose at checkout.

4. Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly and to improve your shopping experience.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant advertising where applicable

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Shopify and other technology service providers
  • Website analytics and marketing providers
  • Customer service providers
  • Government authorities or legal professionals when required by law

We do not sell your personal information to third parties.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request restriction of certain processing
  • Object to certain uses of your information
  • Withdraw consent where processing is based on consent
  • Request a copy of your personal information

To exercise applicable privacy rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to data processing. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

11. International Customers

Because we ship worldwide, your personal information may be processed or transferred in countries other than the country where you live.

When required by applicable law, we take appropriate measures to protect personal information when it is transferred internationally.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updates will be posted on this page with a revised "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Halvord

Email: support@halvord.com
Phone: +1 (505) 305-6399
Address: 8206 LOUISIANA BLVD NE, STE A #9295, ALBUQUERQUE, NM 87113, USA