Privacy policy

Last Updated: 04.16.2026

Welcome to Halvord (“we”, “us”, “our”).
We are a UK-based online store committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit halvord.com or make a purchase.

By using our website, you agree to this Privacy Policy.

Who We Are

Halvord
🏠 Address: 28 Queens Rd, Everton, Liverpool L6 2BZ, UK
📧 support@halvord.com
📞 +44 7482 915 608

We operate an e-commerce store serving customers in the UK .

Information We Collect

We collect the following types of data:

a. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment information (processed securely by third parties; we do not store card numbers)

  • Messages or information sent to customer support

b. Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Device and browser type

  • Pages visited and time spent

  • Cookies and similar technologies

  • Referral source (Google Ads, Meta, etc.)

c. Cookies

Cookies help us:

  • Enable shopping functionality

  • Improve website performance

  • Provide personalised experiences

  • Measure and deliver relevant ads

You can disable cookies in your browser settings.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Send order and shipping updates

  • Provide customer service

  • Improve website speed, security, and usability

  • Prevent fraud and ensure safe transactions

  • Conduct analytics to understand shopping behaviour

  • Deliver relevant ads (Google, Meta, TikTok, etc.)

  • Comply with UK legal requirements

We only use your information for purposes that are lawful under UK GDPR.

Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

  • Contract: to fulfil and manage your order

  • Consent: for marketing communications and cookies

  • Legitimate Interests: fraud prevention, analytics, advertising

  • Legal Obligation: tax and accounting requirements

Sharing Your Information

We share your information only when necessary with:

  • Shopify (website and hosting)

  • Payment processors (Stripe.)

  • Shipping and delivery partners

  • Analytics providers (Google Analytics)

  • Advertising networks (Google Ads, Meta Ads, TikTok Ads)

We do not sell your personal data.

All third parties must comply with UK GDPR and data protection regulations.

International Data Transfers

Some partners (including Shopify) may process data outside the UK.
These transfers are protected by lawful safeguards such as:

  • UK adequacy regulations

  • Standard Contractual Clauses (SCCs)

Data Retention

We retain your personal information only for as long as needed to:

  • Fulfil your order

  • Maintain records for taxes and legal compliance

  • Provide customer support

You may request deletion of your data at any time.

Data Security

We take reasonable precautions to secure your information through:

  • SSL encrypted connections

  • Secure third-party payment processors

  • Controlled access to personal data

  • Regular monitoring of systems

While no method of online transmission is 100% secure, we aim to protect your data to the highest standards.

Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request restriction of processing

  • Object to certain processing

  • Request a copy of your data (data portability)

  • Withdraw marketing consent at any time

To exercise your rights, contact us:

📧 support@halvord.com
📞 +44 7482 915 608
📍 28 Queens Rd, Everton, Liverpool L6 2BZ, UK

Marketing & Advertising

We may use your data for:

  • Email marketing (only with your consent)

  • Personalised advertising (Google, Meta, TikTok, Pinterest)

  • Shopping behaviour-based retargeting

You can opt out at any time by:

  • Clicking Unsubscribe in marketing emails

  • Adjusting browser or mobile ad settings

  • Changing ad preferences with Google or Meta

Third-Party Websites

We may link to third-party sites.
We are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for children under 16.
We do not knowingly collect information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

  • Legal changes

  • Updates to our practices

  • Improvements to our services

All updates will appear on this page.

Contact Information

If you have questions about this Privacy Policy or your data rights, contact us:

Halvord – Customer Support
📧 Email: support@halvord.com
📞 Phone: +44 7482 915 608
🏠 Address: 28 Queens Rd, Everton, Liverpool L6 2BZ, UK